FAQ
If you’ve got questions, we’ve got the answers. Please select from the options below as to whether your enquiry is sales or service based. We’re confident that with the knowledge of our service team, combined with our advanced technology, we’ll be able to answer any query that you may have. If this isn’t the case, we know someone who will be able to help! If you would prefer to speak to one of our brand accredited service team, please send your query to us.
What are our opening times?
We are open 8.30 to 18.00 Monday to Friday and 9.00 to 13.00 on Saturday. We can also arrange out of hours opening times by appointment only.
Do we offer service loan cars?
Yes we do offer a service loan car, which will either be an Audi or Volkswagen.
Can I request an alternative form of transport?
We also offer alternative transport in terms of delivering the customer into Cambridge or back to home or work if so required.
Do we offer a collection and delivery service?
We pride ourselves on our collection and delivery service and will work with customers to make sure we can meet their specific timings. Please be advised this service is popular so it is advisable to book in advance.
Do you offer bodyshop and repair facilities/Alloy wheel refurbishment?
We are able to offer a comprehensive bodyshop and repair service for insurance claims and/or a small scuff. In addition, we have an excellent Alloy wheel refurbishment programme which we can offer to our clients.
What are our opening times?
We are open 8.30 to 18.00 Monday to Friday and 9.00 to 16.00 on Saturday. We can also arrange out of hours opening times by appointment only.
Can I part exchange my existing vehicle?
Yes, you can and we are happy to provide a vehicle valuation to assist in the sales process.
Do we offer finance packages?
Yes we offer a wide range of finance packages that we can discuss in detail with you, all of which we can design to suit your direct needs.
What are the normal lead times on a new car order?
These vary by model but the shortest lead time is three months on a Bentley Continental. Please allow a six month lead for a factory ordered Mulsanne.
Can a customer participate in Bentley Events?
Yes we have a wide range of events throughout the year designed for our customers. Some of these are run by Bentley themselves and include extraordinary drives across Europe; these are very popular and get booked up well in advance. Bentley Cambridge also offer local events based either at the dealership or at local venues. More information can be found on the Bentley Cambridge website.
For any other questions please give us a call. In short, we want to assist you with all your Bentley needs.
Our Bentley team thrive on challenges, and look forward to hearing your personal requirements.
