If you’ve got questions, we’ve got the answers. Please select from the options below as to whether your enquiry is sales or service based. We’re confident that with the knowledge of our service team, combined with our advanced technology, we’ll be able to answer any query that you may have. If this isn’t the case, we know someone who will be able to help! If you would prefer to speak to one of our brand accredited service team, please send your query to us.
All new Commercial Vehicles, Caravelles and Californias receive 3 years, unlimited mileage, Volkswagen Roadside within the UK and Europe. For more information please read your Volkswagen Roadside Assistance handbook or visit Volkswagen’s website and view their Volkswagen Roadside Assistance page
Please contact your local Vindis Van Centre to discuss our competitive rates and options available to you.
The vehicle will indicate to you when it is due its service; this is normally around 19,000 miles. For specific models, please refer to your service schedule for service interval times.
Please contact your local Vindis Van Centre for further information about Service and Maintenance packages. Prices of these will vary depending on the requirements of the vehicle, and what you wish to have covered on the vehicle.
Volkswagen Roadside Assistance comes with any new vehicle for the first three years. At the third year, if you want to renew your Roadside Assistance, please contact 0500 275577. If you haven’t owned your Volkswagen Commercial Vehicle from new, you can purchase Volkswagen Roadside Assistance for vehicles up to ten years old from the date of registration. For further information, please refer to the Volkswagen Roadside Assistance Handbook.
Most of our vehicles, including the Transporter Kombi and Amarok (excluding the lowest specification of Amarok) are currently classed as commercial vehicles. For more information on specific models, please contact your local Vindis Van Centre.
The MPG is model dependent so would vary depending on the specification of your vehicle. Referral to the brochure will give more accurate information.
In our SWB Panel Vans, you currently can’t fit an 8x4 sheet in it.
None of the new Volkswagen Commercial Vehicles that are currently available to order are affected. Previously, only 1.6TDI Caddy vans and model year 2012 163PS Amarok vehicles were affected. Recalls to the affected vehicles are now in place to rectify these issues.
We offer competitive finance packages on both new and used vehicles, which can be discussed with our Business Managers in order to suit your financial needs.
All vehicles that are sold by the Vindis Group are subject to an administrative / preparation fee of £90 inc VAT. For new vehicles this charge covers the cost of mechanically preparing the vehicle for delivery, the administration of new ownership documentation and final preparation for customer handover.
For used vehicles, this charge covers a full history and provenance check prior to being advertised for sale ensuring no financial risk or charge has been levied against the vehicle, that the vehicle has never been written off or stolen and final preparation for customer handover.
Vindis Group believe this level of preparation is crucial in ensuring we provide the highest level of customer satisfaction, for which the Vindis Group is renowned for.
We are delighted that in line with Government guidance, that all Vindis Group businesses are open as of June 1st for both sales and service.
Although we are delighted to be able to welcome people to our retailers, we also want to do this responsibly and safely to protect both customers and employees including introducing social distancing and sanitisation measures throughout our showrooms. More details of this can be seen by watching this video: https://www.youtube.com/watch?v=ztZpt_34HAg&feature=youtu.be
We ask all customers to not visit one of our businesses without booking an appointment first, and we are contactable via telephone, email, video call and live chat.
Current Opening Times:
Monday – Saturday: 10:00 – 18:00
Closed on Sunday
Monday – Friday: 08:00 – 18:00
Closed on both Saturday and Sunday
We look forward to hearing from you soon.