At Vindis Group retailers, those eligible can get a brand new car every three years which includes the following:
A worry-free package providing similar cover to what you would expect from a fully comprehensive insurance policy
It is possible to part-exchange your current vehicle
Regular service and maintenance is included and taken care of by us at the Vindis Group at any of our retailers – this provides peace-of-mind from receiving unexpected repair bills
A 60,000 mileage allowance over three years (If the total mileage is higher than the allowance when you return the car, there is a charge of 5p for every additional mile)
The RAC Motability Assist helpline and roadside staff are specially trained to handle your calls and are available on 0800 73 111 73, 24 hours a day, 365 days a year – assistance is provided for recovery, either at the roadside or at home
Although almost everything is included, please note that there is a responsibility for paying the following:
Fuel and consumables, for example, screen wash
Optional extras are not fitted as standard, for example, leather seats
Some adaptations require an additional payment
Insurance claims, where there is a £75 minimum excess on any claim for loss or damage – this excess varies depending on the age and experience of the driver (full details can be obtained on application or by speaking to a Vindis Group Motability specialist)
Any parking or speeding fines are your responsibility
Theft of, or damage to, personal belongings, for example, wheelchairs, coats or mobile phones (full details can be obtained on application)
Admin Fee
All vehicles that are sold by the Vindis Group are subject to an administrative / preparation fee of £90 inc VAT. For new vehicles this charge covers the cost of mechanically preparing the vehicle for delivery, the administration of new ownership documentation and final preparation for customer handover.
For used vehicles, this charge covers a full history and provenance check prior to being advertised for sale ensuring no financial risk or charge has been levied against the vehicle, that the vehicle has never been written off or stolen and final preparation for customer handover.
Vindis Group believe this level of preparation is crucial in ensuring we provide the highest level of customer satisfaction, for which the Vindis Group is renowned for.
Nothing matters more to us than the health and safety of our customers, employees and their families.
For this reason, and in response to the Coronavirus (COVID-19) pandemic, as of 6.00pm 23/03/2020 we made the decision to temporarily close all Vindis showrooms to members of the public. Whist we know this may cause some disappointment, our priority is to protect the well-being of our employees and customers in line with the latest Government guidance. For customers due to take delivery of your new vehicle we will be in contact and will aim to complete your transaction in a safe and compliant manner.
For those customers that are booked in for Aftersales care, all bookings other than those for Key Workers (as identified by the Government’s latest listings), urgent MOT’s and breakdowns are in the process of being cancelled; and each existing booking will have been confirmed with our team in advance of your visit to site. For other routine service and maintenance items, we will be in touch to re-arrange your booking for as soon as we re-open.
In order to facilitate the above, we have opened selected workshops to conduct this work, and all other dealerships are completely closed:
Huntingdon Volkswagen remains open and will conduct service work for Peterborough Audi, Huntingdon Audi and Huntingdon Van Centre Vindis Cambridge Service Centre remains open and will also conduct service work for Cambridge Volkswagen, SKODA Cambridge, SKODA Bury St. Edmunds, Fakenham Volkswagen and Cambridge Audi Bedford Audi remains open and will also conduct work for Bedford Volkswagen and Milton Keynes SEAT Northampton Van Centre remains open and will conduct work also for Northampton Audi and Milton Keynes SEAT
In order to protect both you and our staff, upon arrival, please follow the instructions on the door in order to gain access. Additionally, it is vital that we ask that you do not attend any of our sites without having had a clear and specific communication that you qualify under one of the above guidelines, and we thank you in advance for complying with this difficult and possibly disruptive decision. Please also note that we have amended our service opening hours during this period to 08:30 – 17:30 Monday to Friday and closed during weekends.
Finally, although our showrooms are closed, should you wish to contact us we would be delighted to help you remotely in anyway possible; the best methods in which to contact us is either via email or through the live chat function found on our main Vindis Group website.
Please stay safe through this unprecedented period and we know that by working together, we will come through this stronger.
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