Privacy Policy

Privacy Policy

Vindis Group Ltd (hereinafter referred to as "We"; "Us") are committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data We collect from you, or that you provide to Us, will be processed by Us. Please read this Privacy Policy to understand our views and practices regarding your personal data and how We will treat it.


Data Controller

For the purpose of the Data Protection Act 1998 (hereinafter referred as the "Act"), the Data Controller is Vindis Group Ltd, having its registered address at: 1 Washingley Road, Huntingdon Cambridgeshire PE29 6WP (Company registration number: 01879045)


Information we may collect from you

We may collect and process the following data about you: 1. Information that you provide when you use the Vindis Group web application or website (hereinafter referred to as the "web application"). This includes information provided at the time you register to use our Services or when you login to the web application ("Services"). We may also ask you for information when you report a problem with our web application; 2. If you contact Us by telephone or in writing (including email), We may keep a copy of that correspondence or communication; 3. Details of transactions you carry out through the web application and of the fulfilment of your orders; and 4. Details of your usage of the web application. If you have provided Us with the personal data of another person, you confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller.


Retention and Security of your Information

We take web appropriate measures to seek to ensure that any information collected from you is kept secure and kept only for so long as is necessary for the purpose for which such information is used. Unfortunately, the transmission of information via the internet is not always completely secure. Although we will use our best endeavours to protect your personal data, we cannot guarantee the security of the data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. If any of your personal data changes, or if you have any questions about how We use data collected which relates to you, please contact Us using the details below. We normally update your personal data within seven (7) working days of any new or updated personal data being provided to Us, to ensure that the personal data We hold about you is as accurate and up to date as possible.


Uses made of your information

We use information held about you in the following ways: 1. to ensure that content from our web application is presented in the most effective manner for you and your device; 2. to provide you with information and/or Services that you request from Us; 3. to carry out our obligations arising from any contracts entered into between you and Us; and 4. to notify you about changes to our Services.


Disclosure of your information 

We will not share your data with third parties for marketing purposes unless We have procured your express consent to do so. We will not disclose your personal information outside any member of our group, which means our subsidiaries, and our ultimate holding company and its subsidiaries as defined in section 1159 of the UK Companies Act 2006. We may disclose your personal information to third parties 1. if We or substantially all of our assets are acquired by a third party, in which case personal data held by Us about our customers may be one of the transferred assets; or 2. if We are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce our web application or our Terms and Conditions of Business; or 3. to protect the rights, property or safety of Vindis Group Ltd, our customers or others.


Your Rights

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of ten pounds (£10) to meet our costs in providing you with details of the information We hold about you.


IP Addresses & Cookies

We may collect information about your mobile phone, tablet, computer or other device from which you access the web application including where available your IP address, operating system and browser type, for systems administration. This is statistical data about our users browsing actions and patterns, and does not identify any individual. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the web application. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log into the web application.


Changes to our privacy policy

Any changes We may make to our Privacy Policy in the future will be posted on this page and on our website.


Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be sent by e-mail to customersupport@vindisgroup.com