Here at the Vindis Group, we value your car as much as you do and that’s why we only use brand certified trained technicians and genuine parts to ensure your car leaves as good as new every time you visit us. Whether you are visiting your local Vindis Group dealership for routine maintenance, a change of tyre or a little care and attention in the body shop, we can help you get your vehicle back on the road in no time. For details about the services we offer, or to book your vehicle in, please select the make of your vehicle from the icons above.
Admin Fee
All vehicles that are sold by the Vindis Group are subject to an administrative / preparation fee of £90 inc VAT. For new vehicles this charge covers the cost of mechanically preparing the vehicle for delivery, the administration of new ownership documentation and final preparation for customer handover.
For used vehicles, this charge covers a full history and provenance check prior to being advertised for sale ensuring no financial risk or charge has been levied against the vehicle, that the vehicle has never been written off or stolen and final preparation for customer handover.
Vindis Group believe this level of preparation is crucial in ensuring we provide the highest level of customer satisfaction, for which the Vindis Group is renowned for.
We’re here when you need us. However you need us.
The last two weeks have clearly been a difficult journey for everyone, and so we just wanted to let you know that when you need us, we are here for you.
Service and Maintenance
We are taking our commitment to the governments “stay home” strategy very seriously, but we are also balancing that with the fact that many of our loyal customers are key workers who may need us at any point to keep them mobile. It is for that reason, that we continue to run a number of multi-branded Service and Maintenance Hubs across the Vindis Group, providing safety and reassurance, as well as technical expertise to anyone who’s vehicle may suffer an issue. You can rest assured that if your vehicle visits our workshop our Covid-19 processes and standards remain in place; including arms-length vehicle handover, protection barriers inside every vehicle, and a sterilisation process conducted after our work is completed.
Sales & General Enquiries
For those of you who might want or need to talk to us about a new or used vehicle purchase, although our showrooms are physically closed, we are digitally open and have a team of people on hand eager to assist you however required. Whether that may be to talk you through your options at the end of your finance agreement, to aid you with finding your next car, or even just to run through some of the features and benefits of your current car, including the various Volkswagen Group Apps to make your car more connected then please don’t hesitate to get in touch.
Lifestyle & Information
And finally, should you just want to be kept up to date (or even be looking for a little bit of escapism), our digital channels are always online sharing content that we hope you find interesting and engaging – that includes entertainment for the kids too! From offering colouring competitions, sharing videos on how to stay safe when motoring, providing updates on new cars, and even a little insight into what makes our company different, we will be sharing all sorts over the coming weeks. So, they are definitely worth a follow and you’ll find full details below.
How to get in touch
Live chat – Our team is on hand to help with any queries you may have, whether that be regarding your current vehicle, the maintenance of your vehicle, or to discuss a new one, they’d love to hear from you.
Email – You will find a ‘message us’ button at the top right-hand side of our homepage, alternatively on each of our dealership pages. These emails are being monitored, and a member of the team will aim to get back to you as soon as possible.
Social Media – You’ll find us on many social media platforms, simply click on your preferred channel below and join in the conversations:
Most importantly, stay safe and well during this time and know that no matter what, if you need us, we are here!
Get in touch
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