Audi Roadside Assistance, Insurance & Accident Management

Audi Roadside Assistance

We work with the AA to give you the support of qualified, dedicated Volkswagen Group Technicians, all in specially equipped vehicles. Thanks to this extensive network, we’re ready to get you back on the road – 24 hours a day, 7 days a week.

Audi Ensurance – free accident and repair cover

Ensurance works alongside your existing comprehensive motor insurance policy, no matter who you are insured with, to help get your Audi back on the road if it has been damaged in an accident. If you're unlucky enough to be involved in an accident, a dedicated claims manager will look after your claim from start to finish.

Ensurance guarantees that your Audi will be repaired by expert Technicians who work on Audi models day in, day out, using Audi Genuine Parts and diagnostic equipment. Only they have the skill and knowledge to restore your Audi to its pristine factory condition.

Ensurance also provides you with legal expenses cover to help recover any uninsured losses.

Ensurance from Audi Financial Services is sold and administered by Lawshield UK Limited and underwritten by UK General Insurance Limited on behalf of Great Lakes Insurance SE.

Useful Numbers

UK Breakdown: 0800 699 999*

Alternative number for mobiles: 0330 100 3374*

European Breakdown: 00800 1330 3939*

Alternative number: 0033 (0) 472 171 258*

*Calls may be recorded and / or monitored.

Audi UK App

Download the official Audi UK app from the Apple App Store or Google Play Store to provide you with exclusive functions, features and services to enhance your experience of owning and driving an Audi.

Within the Audi UK app you will have the ability to view your Audi Roadside Assistance package, access emergency contact numbers and add your Roadside Assistance pass to your Digital Wallet so it's there if you ever need it.



We offer a range of insurance products designed to give you quality service and support when you need it the most.

Audi Car Insurance

Our fully comprehensive cover comes with lots of features and benefits as standard.

Audi Car Insurance guarantees that repairs are carried out by Audi Trained Technicians in approved repairers using only Audi Genuine Parts and paints, ensuring that your car is repaired to original factory specifications.

In the event of an accident you will have access to our 24 hour recovery helpline and we will provide you with a courtesy car whilst your car is being repaired.

Our uninsured driver promise also means that if you make a claim for an accident that is not your fault and the driver of the other car is not insured, you will not lose your No Claim Discount with us or have to pay an excess.

For an annual quote, please call 0345 246 4030.

Lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm.

Audi Car Insurance is underwritten by U K Insurance Limited.

Complimentary 5-day Drive Away Insurance

Start enjoying your new car from day one with our complimentary 5-day drive away cover. Subject to eligibility.

Audi Car Insurance is underwritten by U K Insurance Limited.

Audi Gap Insurance

Our gap insurance (also known as ‘Guaranteed Asset Protection’) helps to bridge the payment gap between the settlement amount from your motor insurer and the original purchase price of your car, or the outstanding finance.

So if your car is written off, or stolen and not recovered, having Audi Gap Insurance helps to alleviate the additional worry of finding the money to purchase a replacement Audi.

Audi Gap Insurance is administered by Abraxas Insurance Administration Services Limited and underwritten by MAPFRE Asistencia Compañìa Internacional De Seguros y Reaseguros, S.A.