We work with the AA to give you the support of qualified, dedicated Volkswagen Group Technicians, all in specially equipped vehicles. Thanks to this extensive network, we’re ready to get you back on the road – 24 hours a day, 7 days a week.
Ensurance works alongside your existing comprehensive motor insurance policy, no matter who you are insured with, to help get your Audi back on the road if it has been damaged in an accident. If you're unlucky enough to be involved in an accident, a dedicated claims manager will look after your claim from start to finish.
Ensurance guarantees that your Audi will be repaired by expert Technicians who work on Audi models day in, day out, using Audi Genuine Parts and diagnostic equipment. Only they have the skill and knowledge to restore your Audi to its pristine factory condition.
Ensurance also provides you with legal expenses cover to help recover any uninsured losses.
Ensurance from Audi Financial Services is sold and administered by Lawshield UK Limited and underwritten by UK General Insurance Limited on behalf of Great Lakes Insurance SE.
UK Breakdown: 0800 699 999*
Alternative number for mobiles: 0330 100 3374*
European Breakdown: 00800 1330 3939*
Alternative number: 0033 (0) 472 171 258*
*Calls may be recorded and / or monitored.
Download the official Audi UK app from the Apple App Store or Google Play Store to provide you with exclusive functions, features and services to enhance your experience of owning and driving an Audi.
Within the Audi UK app you will have the ability to view your Audi Roadside Assistance package, access emergency contact numbers and add your Roadside Assistance pass to your Digital Wallet so it's there if you ever need it.
We offer a range of insurance products designed to give you quality service and support when you need it the most.
Our fully comprehensive cover comes with lots of features and benefits as standard.
Audi Car Insurance guarantees that repairs are carried out by Audi Trained Technicians in approved repairers using only Audi Genuine Parts and paints, ensuring that your car is repaired to original factory specifications.
In the event of an accident you will have access to our 24 hour recovery helpline and we will provide you with a courtesy car whilst your car is being repaired.
Our uninsured driver promise also means that if you make a claim for an accident that is not your fault and the driver of the other car is not insured, you will not lose your No Claim Discount with us or have to pay an excess.
For an annual quote, please call 0345 246 4030.
Lines are open Monday to Friday 8am-8pm and Saturday 9am-5pm.
Audi Car Insurance is underwritten by U K Insurance Limited.
Start enjoying your new car from day one with our complimentary 5-day drive away cover. Subject to eligibility.
Audi Car Insurance is underwritten by U K Insurance Limited.
Our gap insurance (also known as ‘Guaranteed Asset Protection’) helps to bridge the payment gap between the settlement amount from your motor insurer and the original purchase price of your car, or the outstanding finance.
So if your car is written off, or stolen and not recovered, having Audi Gap Insurance helps to alleviate the additional worry of finding the money to purchase a replacement Audi.
Audi Gap Insurance is administered by Abraxas Insurance Administration Services Limited and underwritten by MAPFRE Asistencia Compañìa Internacional De Seguros y Reaseguros, S.A.
All vehicles that are sold by the Vindis Group are subject to an administrative / preparation fee of £90 inc VAT. For new vehicles this charge covers the cost of mechanically preparing the vehicle for delivery, the administration of new ownership documentation and final preparation for customer handover.
For used vehicles, this charge covers a full history and provenance check prior to being advertised for sale ensuring no financial risk or charge has been levied against the vehicle, that the vehicle has never been written off or stolen and final preparation for customer handover.
Vindis Group believe this level of preparation is crucial in ensuring we provide the highest level of customer satisfaction, for which the Vindis Group is renowned for.
For this reason, and in response to the Coronavirus (COVID-19) pandemic, as of 6.00pm 23/03/2020 we made the decision to temporarily close all Vindis showrooms to members of the public. Whist we know this may cause some disappointment, our priority is to protect the well-being of our employees and customers in line with the latest Government guidance. For customers due to take delivery of your new vehicle we will be in contact and will aim to complete your transaction in a safe and compliant manner.
For those customers that are booked in for Aftersales care, all bookings other than those for Key Workers (as identified by the Government’s latest listings), urgent MOT’s and breakdowns are in the process of being cancelled; and each existing booking will have been confirmed with our team in advance of your visit to site. For other routine service and maintenance items, we will be in touch to re-arrange your booking for as soon as we re-open.
In order to facilitate the above, we have opened selected workshops to conduct this work, and all other dealerships are completely closed:
Huntingdon Volkswagen remains open and will conduct service work for Peterborough Audi, Huntingdon Audi and Huntingdon Van Centre Vindis Cambridge Service Centre remains open and will also conduct service work for Cambridge Volkswagen, SKODA Cambridge, SKODA Bury St. Edmunds, Fakenham Volkswagen and Cambridge Audi Bedford Audi remains open and will also conduct work for Bedford Volkswagen and Milton Keynes SEAT Northampton Van Centre remains open and will conduct work also for Northampton Audi and Milton Keynes SEAT
In order to protect both you and our staff, upon arrival, please follow the instructions on the door in order to gain access. Additionally, it is vital that we ask that you do not attend any of our sites without having had a clear and specific communication that you qualify under one of the above guidelines, and we thank you in advance for complying with this difficult and possibly disruptive decision. Please also note that we have amended our service opening hours during this period to 08:30 – 17:30 Monday to Friday and closed during weekends.
Finally, although our showrooms are closed, should you wish to contact us we would be delighted to help you remotely in anyway possible; the best methods in which to contact us is either via email or through the live chat function found on our main Vindis Group website.
Please stay safe through this unprecedented period and we know that by working together, we will come through this stronger.